2013 - 2016
From March 2013 to August 2016 I led the UX research on a team responsible for improving collaboration among scientists within Novartis.

Projects: Scientist profiles, Lab profiles, Activity stream, expertise discovery

Roles: UX Research Lead / UX Designer

How do we bring the simplest, most useful collaboration experience to every Novartis scientist working in drug discovery?

A collection of deliverables

Based on a company-wide survey, interviews, and workshops I conducted, I developed a short- and long-term collaboration strategy along with the product manager and tech lead. The following projects are a direct result of this work.

Expertise discovery report

Question: How can scientists find and share expertise more easily?

Methods: log analysis, interviews, literature review

Visualization I created with an engineer showing expertise 'clusters'

'Activity stream' app

Methods: Lab visits, interviews, workshops, surveys, user testing

A prototype I tested with scientists

Scientist and lab profiles

Methods: Interviews, personas, workshops, user testing

An HTML/CSS prototype I created and tested with scientists

Future vision

Methods: Competitive analysis, interviews, and workshops

A "northern star" prototype I created to help guide the work moving forward


After evaluating the results of this work, our team received recognition from senior leadership on the importance of collaboration tools for drug discovery. Additional resources were added to the product development team to follow through on the roadmap that I had helped define through research.